Processing Time
Please allow up to 7 business days processing time before your order ships. Processing time is the time it takes to prepare your order for shipment and does not include transit time.
Trusted Suppliers & Multiple Shipments
We work with multiple trusted suppliers, so if you order more than one item, your pieces may be fulfilled from different locations and can ship separately.
That means you may receive:
-
More than one package
-
More than one tracking number
-
Packages arriving on different days
Shipping Time (Transit)
Shipping transit time begins once your order is picked up by the carrier. Delivery speed depends on the shipping method chosen at checkout and the carrier’s current workload.
Tracking Updates
Tracking will be emailed to you as soon as your order ships. Please allow 24–48 hours for tracking to update after the label is created.
Carrier Delays
Once your package is in the carrier’s hands, shipping timelines are controlled by the carrier. We are not responsible for delays caused by USPS or other carriers (weather, routing issues, peak holiday volume, etc.).
Delivered but Not Received
If tracking shows Delivered but you don’t see your package:
-
Check around your delivery area (porch, mailbox, side door)
-
Check with household members/neighbors
-
Contact the carrier to locate the package
If you still need help, reach out and we’ll do what we can to assist.
Incorrect Address
Please double-check your shipping address at checkout. We are not responsible for orders delivered to an incorrect address entered by the buyer.
Questions?
If you have any questions about processing or shipping, message us with your order number and we’ll help.